
Help is available for Jaguar Financial Group customers who have been impacted by COVID-19
Visit Chase.com/autofinanceassistance for COVID-19 lease and loan information.
Self-Service Options
Have a question? See our FAQs for answers to our most common questions.
Have a simple request?
Login to send us a secure message on Chase.com:
- Request title, payment, and account information
- Request a 6-month lease extension
- Request purchase/payoff information
- Request title, payment, and account information
- Submit repair receipts
- Submit Odometer Statement (lease only)
For additional resources, including forms and more, visit Chase.com/autoservicing.
For automated phone options, such as make a payment, payment amount/due date, and payoff, please call the numbers provided below.
Additional options for lease customers
Need to schedule a pre-inspection or view your condition report?
Login to AutoVINlive.com using your VIN and Account Number.
Already returned your vehicle?
Complete the Lease Turn-in form so we can close your account.
Need financing for your lease purchase?
Complete your application at Chase.com/leasebuyout.
Customer Service
Loan Customer Service
1-866-931-3341
Lease Customer Service
1-866-931-3327
Lease-End Department
1-877-370-3506
(We accept Operator Relay calls)
Ways to Pay
New customer? Register at Chase.com with your auto account number and SSN/Tax ID
- Download Chase Mobile® app1
- Login to Chase.com or your Auto Portal (use your Chase.com username and password)
- Visit Chase.com for other ways to pay
- Send check by mail:
Loan Payments
Jaguar Financial Group
PO Box 78232
Phoenix, AZ 85062-8232
Lease Payments
Jaguar Financial Group
PO Box 78058
Phoenix, AZ 85062-8058
Overnight Payments
Jaguar Financial Group
1820 E Sky Harbor Circle S
Suite 150
Phoenix, AZ 85034-4875
Payoff Mailing Addresses
Certified Payoff Address | Standard Payoff Addresses | |
---|---|---|
Cashier’s check or money order | Personal check | |
Certified: | Standard: | |
Jaguar Financial Group | Jaguar Financial Group | |
Overnight Certified: | Overnight Standard: | |
Jaguar Financial Group | Jaguar Financial Group |
1Chase Mobile® app is available for select mobile devices. Enroll in Chase OnlineSM and download the Chase Mobile® app. There is no charge from Chase, but message and data rates may apply.